Balnius, Virginia M., August 1977 - CITIZEN PARTICIPATION
STRATEGIES IN COMMUNITY ACTION
Abstract: Citizen participation is the involvement of community
residents in the planning and decision-making processes which
affect their lives. As citizens gain greater access to
governmental and bureaucratic procedures, difficulties arise in
utilizing their input and yet maintaining efficiency and
professionalism. This dilemma has been the source of confusion
and controversy concerning the value and usefulness of citizen
participation. In order to clarify the inherent complexities
associated with this concept, a review of the issues is
presented.
The benefits to be gained from citizen participation include a
better relationship with urban administrators; an improvement in
the identification and solution of community problems; a more
favorable distribution of resources and services; a strengthening
of community identity and cohesion; a positive psychological and
educational growth in the individual; the development of
indigenous leadership; and the reduction of urban unrest and
tension. Conversely, the problems involved relate to the need for
additional time and money; the inability of citizens to
articulate their needs; the irrelevancy of long-range planning to
citizens; inflated expectations; the existence of numerous and
conflicting interests; and the poor disposition and motivation
among citizens to participate.
The costs and benefits of citizen participation are more
concretely illustrated in a case study of the Community Action
Agency of Hillsborough County, This anti-poverty agency is
responsible for providing programs and services designed and
administered with the maximum feasible participation of the poor.
Through the use of participant observation and informal
interviews, the four strategies by which participation was
elicited were studied. These were: the advisory Council ~or
Community Action; the grant application process; neighborhood
advisory committees; and needs assessment surveys. Each strategy
gives community residents the opportunity to influence program
policy and decisions.
The benefits gained through participation positively affect the
physical, social and mental well-being of the individual and the
community. In my view, the importance of these benefits far
outweigh any difficulties and support the argument for more
effective strategies by which meaningful participation can be
implemented. In this respect, a methodological guide for the use
of the planner is presented. A review of case studies in which
citizen participation has been used, makes it possible to
identify relevant strategies and techniques.
The presentation of these methods is facilitated by the
development of a typology. This typology is an interpretation of
the levels of citizen participation based on the degree of power
granted to citizens. Five levels have been identified:
sanctioning and intelligence gathering; education/ staff
supplement; consultation and advisory planning; shared power; and
community control. Each of these levels represents respectively
increasing power and influence of citizens. The strategies and
techniques by which a certain level can be attained are
discussed, and the conditions favoring their success or failure
are also noted.
The significance of this review of citizen participation lies in
its relevance to social planning practices. It is important that
responsible agencies and urban administrators understand the
several aspects and implications of community involvement in
order to utilize it more efficiently. The concept of citizen
participation is also relevant to the field of anthropology.
Through the study of the interactions of neighborhoods and
communities with the larger institutions of complex society, the
urban anthropologist can investigate the sociocultural
determinants which govern these relationships. At the same time,
through his role as planner, consultant or advocate, the
anthropologist can assist these neighborhoods and communities in
their adaptation to and functioning in the complex urban setting.
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